Q: Why would American Express put a hold on our two cards and require us to fill out a 4506-T form and send it to them... we have paid off the one card every month and the other card we have $3118 on a $5000 limit? They are not telling us why.
A: It appears that something popped-up on their risk management radar system that has given them some concern whether you qualify for the credit lines. They want to verify your income and are thus asking for the tax transcript from the IRS. However, American Express has also been weeding out unprofitable accounts and may just be looking for a way to close you out/intimidate you. Keep pestering them for a reason and look at your credit reports to see if they have pulled a report recently.
